Leadership
Marco A. Monsalve
CEO
Marco is both Chairman and Chief Executive Officer of McManis & Monsalve Associates. Since acquiring McManis Associates, Inc. in 2000 as a result of a divestiture from the St. Paul Insurance Company, he has led McManis & Monsalve through a significant period of growth and strategic realignment. Marco has worked in both the Government and private sectors and has more than thirty years of experience in the fields of collaborative change management, program management, law enforcement, and risk management. He has consulted extensively, leading company projects in strategic planning, change management, threat and risk assessments, security planning, culture assessment, and risk analysis associated with merger and acquisition. He is credited with helping to develop McManis & Monsalve’s unique capacity to identify the array of existing and emerging risks associated with specific organizational needs which, along with the company’s ability to introduce interventions, has resulted in improved practices, outcomes and tangible cost savings for clients.
Known in the marketplace for his commitment to building opportunities for tomorrow’s leaders and fostering diversity within the workplace, Marco serves as a Trustee of Mercyhurst College and has served on the Board of B.E.A.C.O.N., an adult literacy program. His commitment to his local community is exemplified by his service as Chairman of the Erie Mayor’s advisory committee on Administration and Technology. Marco’s commitment to his employees and his company is exemplified by his position as a finalist in the “America’s Best Workplaces/Best Boss” competition conducted by Fortune Small Business and Winning Workplaces.
Marco holds a graduate degree in Systems Theory from the University of Denver, School of Business and Public Administration and a bachelor’s degree in Political Science and Criminal Justice from Florida International University. He is also a U.S. Navy Veteran who served in Viet Nam from 1968-1970.
Jim McPheeters
President
Jim, co-founder of McManis & Monsalve Associates, has more than 30 years of experience with organizational improvement, specializing in disciplines associated with planning, operations, training, and risk management. A retired naval officer with a twenty-four year career, he has practical experience with the management and leadership of complex, matrix activities in which organization, processes and accountability were cornerstones in achieving excellence.
Transitioning to the McManis & Monsalve family in 1994, his background with personnel, machinery, and organization provides a solid foundation from which he delivers experience-based management consulting services to all levels of client organizations. He helps these managers with problems that continue to worry them outside of the normal work day. Leveraging customized packages that might include investigation, data collection, analysis and selective problem-solving techniques; he applies hands-on techniques to assist clients and key managers with a wide variety of organization improvement initiatives. Sample engagements have included strategic and tactical level planning and implementation, project management, team performance, customer service excellence, risk management, process improvement, and performance measurement. Past clients include numerous government agencies, both headquarters and field activities, as well as private business and non-profit organizations. His small business experiences as an entrepreneur, project manager, COO and president also position him to appreciate and assist with the challenges and issues facing small and medium businesses.
Jim holds a B.A. in English from the University of Utah, a Masters in Education Counseling from Providence College, an M.A. in National Security and Strategic Planning from the Naval War College, and an M.S. in Management from Salve Regina College. He is also a graduate of the University of Chicago/MMI Risk Manager Certification Program and is a Certified Risk Manager.
Burley P. Fuselier, Jr.
Vice President, Market Development & Integration
Burley is an award-winning security expert with thirty years of experience in strategic planning, program development/evaluation, and analysis. Before retiring from the U.S. Department of State, he served as the Assistant Director, Bureau of Diplomatic Security, directing all security programs and policies protecting the Department of State’s international missions, personnel, and information. Prior State Department positions include Assistant Inspector General for Security and Intelligence Oversight; Director, Office of Antiterrorism Assistance; and Senior Department of State Representative to the National Commission on Terrorism. Burley holds an M.B.A. in Public Administration/Public Financial Management from George Mason University, VA and a B.A. in Political Science from Louisiana State University, LA. Through out his career, Burley received many awards for performance and merit, among them is the prestigious U.S. Department of State, Secretary’s Career Achievement Award.
Paul Kenny
CFO
Paul is an experienced leader with nearly twenty years of success in managing financial, operational, and business development initiatives. His extensive first-hand experience includes the development and application of key business indicators to evaluate financial operations and guide revenue growth. Paul is a key leader at identifying corporate risks and opportunities, thus enabling organizations to make superior decisions. His experience includes executive positions with Coca Cola Enterprises and Seagram Distillers both domestically and internationally.
Theresa Heenan
Director, Human Resources
Theresa has more than twenty years of experience in administration, healthcare management, health education and corporate wellness with specific expertise in relation to start ups and implementing viable health and wellness programs. Her management experience is supported by 15 years of experience in policy development, strategic management, process improvement, program development, performance measurement and internal and external relations. Theresa also has experience in health systems and assisting companies in growth initiatives, transitions, re-engineering and change management.
